Skip to main content

15Five acquires Emplify and relaunches human-centered platform Learn more

Frequently Asked Questions

Learn more about our survey software, consulting, pricing and more.

General Questions

What is Emplify?

Emplify helps business leaders make sense of the many dynamics at play in their workforce. Emplify’s methodology fuses simple survey technology with expert consulting to help leaders take actions that improve team performance.

What organizational issues can Emplify help overcome?

Emplify helps leaders who are struggling with common workforce issues like low morale, employee burnout, inexperienced managers, or stale company culture. We do that by demonstrating how the employee experience is directly tied to improving team performance, then helping them create the change their business needs to move forward.

What is the difference between employee engagement and employee satisfaction?

Bain & Co. recently published a statistic that “Engaged staff are 44% more productive than satisfied staff.” A satisfied employee is not necessarily an engaged employee. While meeting an employee’s basic needs (e.g., fair pay, benefits, job security) may be enough to retain them, it does not ensure engagement or productivity.

Emplify’s software measures 14 drivers of true employee engagement, allowing business leaders to get to the root of any underlying issues or roadblocks that may be preventing their teams from reaching their full potential. Truly engaged employees are deeply invested in their work. They’re energized by new challenges and motivated to helps the company achieve its mission and goals.

Our CEO wrote a blog post on this very topic. Click here to read it!

I have done an employee engagement survey in the past. Why should I do it again?

Organizations are constantly changing, adapting, and evolving. Both internal and external factors can cause a dramatic change in the level of engagement at your company. It’s much easier to prevent fires than to put them out once they’ve spread.

Consistently measuring your company’s level of engagement will help keep your team motivated and high-performing, enabling them to meet both individual and company-wide goals.

Do you have any customer reviews or success stories?

Absolutely. Check out our customer case studies here, or feel free to read customer reviews on Emplify’s G2 Crowd page.

How much does Emplify cost?

Pricing of the Emplify platform is based on your company’s employee count, and is priced annually. If you’re interested in seeing how much Emplify would cost for your company, please contact us here, and our team will reach out to you as soon as possible.

Our Software

Can I see a demo of Emplify?

Of course! Click here to book a personalized live demo of the Emplify solution. Get an up-close look at how we can help your people do the best work of their careers.

Who in my company would use this tool?

From employees taking the engagement assessment to managers reviewing team results to strategic people leaders receiving consulting, Emplify’s methodology will impact every person in your organization.

Are the survey results confidential?

Yes. In order to generate honest, trustworthy employee feedback, we only show data for groups with at least 5 individuals.

In what ways can my employees participate in the survey?

Employees can participate in the Emplify survey via web, email, text message, or the Emplify mobile app. Any device with internet access can support the survey.

Is your solution available in foreign languages?

Yes. Our product supports multiple languages. Please contact us if you’d like to inquire about a specific one.

How long does it take to complete the survey?

On average, it takes 6 minutes and 11 seconds to complete our survey.

How often is the survey administered?

Emplify’s quantitative survey is generally administered quarterly, but we work with our customers to determine what aligns best with their business. Additionally, qualitative questions can be sent to specific employee segments anytime throughout the year.

Do I have to install any software?

No. The Emplify platform is accessible on any internet browser or on the Emplify mobile app. Neither you nor your employees will need to install any software.

How long does it take to receive the survey data?

The results of your survey campaigns can be viewed on our web dashboard immediately after responses are submitted. However, we typically allow a span of four days for respondents to submit their answers once the survey is administered.

How much work do I have to do on my side?

When you become an Emplify customer, you will be responsible for the following:

  • Uploading employee data and deciding how you wish to segment your groups.
  • Deciding when you want Emplify to deploy your quantitative survey.
  • Jumping on a call with your People Insights Consultant to review results and get insight into best next steps.

Our Methodology

Explain the methodology of your solution.

Engagement is an accurate indicator of “how it’s going” at work. It quantifies the impact of decisions made at the global and local levels. Thus, engagement serves as a useful tool for understanding the effect of leadership on employees. Emplify’s methodology is built on the following agile principles:

  • Create a measure/learn/do feedback cycle
  • Focus on continuous improvement by aligning with the normal cadence of business strategy and action (quarterly)
  • Move control and responsibility down the organization so that each level is capable of operationalizing engagement with their own team, department or group

How will this survey benefit my managers?

  • Better understanding of what’s affecting their team’s performance
  • Shared language with senior management to discuss how decisions impact their teams
  • Identify opportunities to address things that might be misinterpreted or adversely affect the team
  • Shine a light on the actions they are taking to contribute to the company as a manager

Engagement Strategists

How are you different than other employee engagement products on the market?

Emplify is an orange in the middle of an apple orchard. All employee engagement software companies provide employee feedback, but Emplify is the only one that doesn’t just hand you a bunch of data to make sense of on your own.

Our People Insights Consultants analyze the results fast, walk you through the data, then provide guidance to your executive team. We believe humans solve human problems.

To get a full demo of Emplify, you can request one here.

Will you help our company interpret our survey results?

Yes. This is our secret sauce — no other engagement measurement company puts as much emphasis on human results coaching as Emplify does.

We will pair you with a People Insights Consultant to help you understand the results and identify the specific actions to take to improve engagement and team performance.

Why are the People Insights Consultants important?

Have you ever felt overwhelmed looking at a large amount of data? Of course… we all have. That’s why we give you a partner to help turn the data into action.

Our People Insights Consultants have accumulated over 2,500 results briefings with company executives, helping them interpret their survey data and pinpoint what actions to take to improve engagement throughout your organization.

Why do I need a People Insights Consultant if I already have an HR consultant?

HR consultants are fabulous at knowing how to solve problems, but often they don’t have the hard data to know where to focus or measure their initiatives.

While your HR consultant is the expert on your culture, our People Insights Consultants are experts on our data. They have hundreds of conversations every year with executive teams like yours and bring 3rd party credibility to the table.


What kind of reporting do you provide?

We take the data from employees and construct scores, graphs, charts, and heat maps that can be filtered by segments such as department and location, to hone in on specifically where drivers of engagement are strong or weak. These various data presentations are always available to you and your leaders on our Emplify web portal.

How can the survey results be segmented?

Unlike other survey providers, you can be filtered by unlimited attributes like department, role, gender, generation, and tenure.

Do you provide any benchmark comparisons?

  • Emplify benchmarks each organization’s engagement score by comparing it to other companies in the same industry.
  • We normalize each organization’s driver results against an index of similar companies.
  • Our People Insights Consultants provide benchmark information by anecdotally sharing how others have successfully tackled similar situations that your company is experiencing.

Still have an unanswered question for us? We’d love to help.