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How Can Leaders Embrace Difficult Conversations?

Oct 13, 2020 | 00:00

00:00 00:00

Episode Description

As leaders driving engagement, it’s our responsibility to have difficult conversations with our team members. So how can leaders start those conversations? Joining us to offer their insights are Kham Msiska, Controller at Emplify and Gabby Van Alstine, Director of People Ops at Emplify.

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Episode Transcription

[00:00:00] Hey insights, listeners Nicole here. And thanks for joining me for this week's bite-size insights, empowering people, leaders with best in class information in general, then it's more or less. Now, why don't we dive into this week's episode? Just want to remind you that you can submit any topic or idea that you want to see us cover.

By going to emplify.com/questions. That's E M P L I F y.com/questions. We want to know what's on your mind and the biggest concerns and challenges as you head into 2021 so that we can make sure that we're giving you the answers you need. Alright. So for this week as leaders driving engagement, it's our responsibility to create space for difficult conversations on our team. Dialogue and feedback are critical elements for understanding the current climate and what is needed to make progress, to create the most inclusive and engaged environments. So where do we start? Well, joining us [00:01:00] to offer their insights are Emplifiers Kham Msiska, our Controller, and Gabby VanAlstine, our Director of People Operations.

If you have a employee resource groups active within the organization, really partner with them, connect with them and empower them. That's already the connective tissue for all of your diverse groups. If not, you can just connect with individuals. Basically ask a few questions. How can we support you? How can the organization support you?

What are some things that are important to you? And that's going to drive a lot of dialogue as far as the direction that you take from there. Vulnerability and being open and say, you must go and get in these conversations, enabling your vendors, associations. That's one question, every, every one on one meeting, but Hey, what do I know about the better support that I don't know? And it opened the door to day conversations as well as just in an environment [00:02:00] of trust. It's a Ford. So, you know, Hey, how's it going for you right now? Work from home environment. COVID how can I better support you? And just that simple question, you'll get to know so much about your people. So I think that's a great way to start.

Thanks so much for joining us on this. Week's bite-size don't forget to let us know what topic you want to make sure we address by going to emplify.com/questions.